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Seller's Guide

A Step-by-Step First Time Seller's Guide

Putting your home on the market can be a stressful process, especially when you don’t know what to expect. Fortunately, with the help of an experienced agent and this easy to follow guide, you can smoothly complete the process. Following these steps will help you prepare so you can get organized and sell your home for the best price possible.​​​​​​​

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Step 1: Understand Why You're Selling

What do you want to accomplish with the sale of your home? Do you want to make a certain amount of money that you can put toward a larger or nicer home? Do you need to sell it as soon as possible to facilitate a move to a new city or area? Once you understand your needs, you can better craft your offer. For example, if you need to sell quickly, you might want to price your home lower than if your goal is to make a certain profit margin. Make sure you convey these needs to your Real Estate Agent once you choose one so he or she can adjust your selling price accordingly.

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Step 2: Determine Selling Price

Knowing how to price your home is one of the most important parts of the selling process. When you set a fair price in the beginning, you’ll get the most interest from other Real Estate Agents and prospective buyers. Overpricing your home could lead to reduced interest, and underpricing leads to receiving less than what your home is worth. Working with a Real Estate Agent is the best way to determine the right selling price for your home. An agent with experience can determine what other comparable homes are selling for, evaluate the current market, and may even suggest a home appraisal.

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Step 3: Start Preparations

If you’ve kept your home in showroom condition since you’ve lived in it, you’re in the minority of homeowners. Once you price your home, it’s time to start getting it ready to be shown to potential buyers. This includes getting rid of clutter, depersonalizing the space so that buyers can envision themselves in the space, making any small repairs, and doing a deep clean to make sure your home is in pristine condition.

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Step 4: Develop a Marketing Strategy

I will develop a marketing strategy that is perfect for advertising your home. This involves listing the home and then driving the right people to that listing through social media campaigns, agent-to-agent referrals, traditional media, or SEO advertising. My team creates a marketing campaign that aims to get the most possible traffic to your listing in the first three weeks after becoming a client.

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Step 5: Evaluate Offers

Receiving an offer is an exciting part of the process, but it doesn’t mean the journey is over. I will evaluate each offer and make sure the party making the offer is prequalified or pre-approved by a mortgage lender and that their offer is acceptable to you. If the offer is too low, you can make a counter-offer or offer other ways to bridge the gap, such as covering some or all of the closing costs, making repairs, adjusting the move-in date, or leaving some appliances or fixtures for the new buyer.

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Step 6: Accept an Offer

Once I deem the offer is acceptable, I will review the proposed contract to make sure it’s all in order and includes the necessary components such as deposit amount, down payment, financing, inspection rights and repair allowances, contingencies, settlement date, and a list of fees and who will pay them. When both parties have agreed to the term, a final contract will be prepared by your agent.

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Step 7: Get Ready to Close

You have accepted an offer and are now very close to the end of your selling journey. But first, you and the buyer must make a list of what needs to be done before closing. In some cases, your home may need to be formally inspected, surveyed, and appraised. In other cases, major or minor repairs will need to be made before the house can close. I will head up efforts to develop and execute this list, get each action item paid for by the correct party, and make sure everything is in order by the closing date. A few days before the closing date, I will call the company closing the transaction to make sure everything is ready to go. If you haven’t done so already, you also need to make arrangements to move out of the home so the new buyer can take possession.

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Step 8: Close

You’ve reached the last step in the seller’s process. When you close on a home you are selling, you are legally transferring ownership of the property to the new buyer. I will meet with the company closing the transaction to sign the final paperwork and go over any issues that have not yet been taken care of. During this time, you can also make plans with your Real Estate Agent to handle final details such as canceling utilities, cable, and lawn or trash services, changing the name on accounts that the new owner is retaining and ensuring the new owner has instructions for all appliances that will remain in the home.

Congratulations!

Once you have sold your home, you’re free to take the next step on your journey. Whether this is relocating to a new city, moving into a larger home, or downsizing and enjoying your life as empty-nesters, knowing all your selling responsibilities have been taken care of will help you achieve peace of mind for your new path.

My Testimonials

David L.

David L.

You really can't do better. It's not just that Carol is always prepared and is the connsumate professional, most of all it's that she cares. She knows the market and explains it well. If you're a seller she knows how to maximiz...
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Nilofer M.

Nilofer M.

The fact that I bought a house with Carol and sold that same out 21 years later is a sign that Carol is the one to pick. To say she is detail oriented and always on top of things is an understatement. Because I had a significan...
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Sam B.

Sam B.

Carol Jeans is a great real estate agent, and we are so thankful we worked with her. She helped us sell our parents' house in Saratoga where they had lived for over 50 years. She helped us through the whole process - deciding t...
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Cindy W.

Cindy W.

We had an outstanding experience working with Carol on several real estate transactions. She is unparalleled in experience and expertise. So knowledgeable, organized and calm. She is the best! She helped us stage our home with ...
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Troy S.

Troy S.

We worked with Carol and her team to sell our single family home in Los Gatos. She was amazing. Made everything super easy for us, managed the end to end process, got our home into great shape and sold the home for a price we w...
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Ron R.

Ron R.

This lady was absolutely amazing from start to finish. Not only being compassionate, but very professional. What did she, say she was going to do she delivered. Carol, Ron, and Kathy will always be thankful and grateful to you ...
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Adnan A.

Adnan A.

Carol is amazing. She helped us buy our first home and now we have an amazing investment condo. She is very helpful, and responsive and gives great advise to match your needs for the property you are looking for. I highly recom...
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Marguerite P.

Marguerite P.

I give Carol Jeans a high 5 Star rating! Carol worked with us every step in getting our home ready for sale, The staging was wonderful, and our home sold in 2 weeks. She is a pro at real estate and organized and honest! We high...
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Cindy W.

Cindy W.

We loved working with Carol on several real estate transactions. She is brilliant, knowledgeable, well experienced and loving. Such an exceptional agent and human being. 5 stars and simply the best of the best. You will adore w...
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Suzanne F.

Suzanne F.

I have had the pleasure of working with Carol on both the sale of my home and the search and purchase of a new home. She listened to what my needs and desires were and made them her priority while expertly guided me through the...
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David G.

David G.

This is the hardest-working woman in the business hands down. If you want a highly experienced agent that will maximize your results look no further! Whether your buying or selling Carol and her team will get the job done seaml...
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M. B.

M. B.

My wife and I had lived in our home for 35 years. We had rebuilt it after the Loma Prieta earthquake and loved it, but it was becoming too much for us to handle. We decided that even though we had a real estate agent in the fam...
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Doug K.

Doug K.

My wife and I will always be so glad that we chose Carol Jeans as our real estate agent and so grateful to her for her help. Carol was there to guide us through every stage of the process of selling my father's house after he p...
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James R.

James R.

Carol was absolutely incredible to work with! She helped us purchase our first home in Willowglen and we could not recommend her enough! As first-time home buyers, we were inexperienced, so having an expert like Carol guide us ...
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Laurie C.

Laurie C.

Carol Jeans was amazing from start to finish. Her warm personality and availability made the made the process of selling the family home an absolute pleasure. Most importantly, communication was seamless, with Carol and team an...
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Brad C.

Brad C.

Carol sold our home in Los Gatos in March 2018. We made a bit of a snap decision to move out of the Bay Area and wanted a real estate agent that could make a deal happen on our timeline. A family friend recommended Carol to hel...
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Ahmed R.

Ahmed R.

We have bought 3 homes with Carol every experience and all 3 were nothing short of A+. She is a professional who custom tailors every experience to your needs and gets you past the finish line with tremendous satisfaction. Leav...
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Kirk C.

Kirk C.

Worked with anyone as professional, smart, honest, and kind as Carol Jeans. I would give her a 10 on: skill, knowledge, professionalism, communication, integrity, personality, and kindness. Carol sold our home in Los Gatos a fe...
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Randy R.

Randy R.

I met Carol through a friend who had worked with her to buy his home. I was extremely nervous about buying my first home, especially in the Silicon Valley real estate market. I did not need to be. Carol had everything under con...
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Rebecca G.

Rebecca G.

I have been with Carol Jeans since my first house purchase back in 1997. Over twenty years later, with 4 houses sold and 5 houses bought, Carol has been with me every step of the way. I have depended on this amazing woman with ...
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Shelley M.

Shelley M.

Carol is amazing! She has been our agent for multiple transactions and we trust her implicitly. Her professionalism is exemplary, she is extremely knowledgeable, she goes way above and beyond any expectations, she truly cares a...
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Michelle H.

Michelle H.

We used Carol for the sale of our Saratoga home. She was fabulous from start to finish. Carol is an excellent communicator, on top of every detail, and takes away the stress of the sales process. Carol helped us prepare the hom...
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Lindsey S.

Lindsey S.

Carol helped us buy our first home in Willow Glen. She was spectacular! Shortly after we started working with her, COVID hit, which made things so much more complex with no open houses and required appointments. She was super d...
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Barbara K.

Barbara K.

Carol did a great job in the face of COVID which required that we switch our staging from physical to virtual. Her advice on contractors to spiff up the house at very reasonable prices and her ability to market despite the ongo...
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Kelly V.

Kelly V.

Carol Jeans is everything one could hope for in a real estate agent. She is warm, knowledgeable, honest, hardworking, and trustworthy. Most importantly, she is a true professional. When my husband and I set out to find a real e...
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Liz C.

Liz C.

Carol Jeans was the real estate agent for the sale of our house in Los Gatos. I would simply describe the work she did for us as "sheer perfection". With her many years of experience and insider knowledge of the Los Gatos marke...
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Felicia B.

Felicia B.

My family has worked with Carol Jeans for many years now and she has been our real estate agent for 4 transactions. She is the best in the business. Her knowledge of the real estate market, professionalism, and authenticity is ...
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Jay M.

Jay M.

We just completed our third Los Gatos house sale with help from Carol. To say she is good at what she does is a monumental understatement. She is tremendously knowledgable, cooperative, creative and is always a pleasure to deal...
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Jeetu P.

Jeetu P.

We moved to California from Chicago. We were not very familiar with the California real estate joys. I had picked a few other real estate agents, but none had really felt like they were interested in more than just making a tra...
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K. C.

K. C.

I am sure that there are a number of very fine real estate agent in the South Bay area, but I have never worked with anyone as professional, smart, honest, and kind as Carol Jeans. I would give her a 10 on: skill, knowledge, pr...
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Chris P.

Chris P.

Carol is a superstar. She has been my real estate agent on 7 home buying transactions and 5 home-selling transactions over a 20-year period. Her knowledge of market conditions is excellent. I trust she has always had my best in...
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Sudha R.

Sudha R.

Carol worked with us to purchase our first home in Fremont and she made our home-hunting process, a pleasant experience. From organizing meetings, signing us up for listings, and introducing us to one of the best bank mortgage ...
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Sara G.

Sara G.

Carol and her team were incredible to work with. the house preparation and staging were top-notch, and we got a great price for the sale of our home. The timeline was precise, and she made all of the deadlines and kept us infor...
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Amir M.

Amir M.

We carefully selected Carol Jeans to sell our Los Gatos home. Ironically, Carol was the listing agent on our property when we bought our house 23 years ago and her name came up as we were doing our research with friends who had...
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Mark A.

Mark A.

We chose Carol to represent us in the sale of our Los Gatos home. She led us through the entire process offering superior guidance every step of the way. Her team of recommended plumbers, electricians, painters, handymen, and s...
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Peter R.

Peter R.

Over the past 14 years, we have bought three houses with Carol and sold three houses with her too. Working with Carol gave us peace of mind and confidence with every transaction. She has the right blend of being a professional ...
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Oliver D.

Oliver D.

We got to Carol by referral from a friend. We were first-time buyers in the US (had bought houses in Germany before but the process is completely different). Carol explained us the complete process and terms, guided us through ...
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Gaurav V.

Gaurav V.

Carol and her team at the Sereno Group are the best. We have bought and sold several houses over the years in different parts of the country and have had the pleasure of working with some amazing real estate agent, who have gon...
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Katey K.

Katey K.

Carol was recommended to us by a friend. She and her assistant Louise, were incredibly thorough, competent, and professional. We had a price we wanted to meet and Carol counseled that we may struggle to get that price. So we de...
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Cecilia P.

Cecilia P.

Our family worked with Carol when she was referred to us by a trusted friend. We couldn't have been happier with the amazing advice and energy she brought to our home-buying experience. She was professional, knowledgeable, deta...
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Frank R.

Frank R.

It is with great pleasure that I write a review of Carol Jeans. Carol sold our home for us. A real estate transaction can sometimes be complicated and stressful. Carol made us feel secure and confident throughout the entire pro...
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Daniel M.

Daniel M.

We can recommend Carol Jeans highly from experience. Carol represented us both in the sale of our lovely Los Gatos home as well in the purchase of our new home closer to my work. Carol is truly delightful to work with. She is e...
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A. F.

A. F.

Carol helped us purchase our first home. Everything about the house is so ideal we are still living in the same house and loving it. During the search process, she was meticulous, patient, and mindful in placing us in just the ...
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Buyer & Seller

Buyer & Seller

I bought a home from Carol 21 years ago, then hired her to sell my home. So I've seen her on both sides of a transaction. She's extremely detail-oriented and creative and has a great set of resources to bring to bear to help yo...
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As both a resident of and an agent in Santa Clara County, Carol possesses in-depth knowledge of the neighborhoods and their history, the homes, schools and city ordinances needed to help her clients make the best decisions when buying and selling in these communities.

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